CPO FOR IT PROCESS AUTOMATION
Cisco Process Orchestrator (CPO) is the foundational engine on which Cisco has built a number of data center, application, and network focused solutions for standardizing and automating IT processes. CPO is often used in conjunction with Cisco Prime Service Catalog (PSC) and Cisco Intelligent Automation for Cloud (IAC). Cisco PSC is a self-service portal where users can order and manage any type of IT service, from data center to desktop. Cisco IAC helps to provision infrastructure or application services requested by end users.
CPO standardizes, unifies, and automates best practices for IT processes in complex, heterogeneous environments. CPO transforms IT automation from a process-centric approach to a service-oriented one. This aligns IT automation and best practices towards the core services, which IT delivers to the business. It also offers consistency with industry best practices such as IT Information Library (ITIL).
In a service-oriented orchestration, the service is the focal point, not the process. The content, rather than the process orchestrator platform, defines new services. Users can then define and create new instances in real-time and deploy new services quickly. The orchestrator can also use events to watch for patterns to help enable automated responses based on policies.
Through its unique service alignment, CPO automates end-to-end service delivery across the entire IT landscape. Organizations can rapidly provision and deliver new services, improve flexibility when using different vendor solutions, and reduce risk. CPO increases productivity to free up valuable IT resources, and improves runbook management for governance, security, and accountability.
Other features include:
- Workspaces for operators, administrators, and developers that make it easier for stakeholders to manage and create services and more
- Alignment to IT standards including ITIL, CIM, and TOSCA
- Extensive reporting, including built-in ROI and auditing