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Data Center Automation (DCA)

DCA FOR DIGITAL TRANSFORMATION

Digital transformation often includes discussions of cloud mandates (hybrid, multicloud, cloud broker), IoT (Internet of Things), AI (Artificial Intelligence), and ML (Machine Learning). While it may not sound as shiny, IT automation in the data center is where significant value for digital transformation lies. Digital transformation, after all, is about redefining how businesses work more agilely and competitively in the digital economy. The data center provides the storage, compute, and networking resources for those businesses. Data center automation (DCA) introduces the benefits of standardization and self-service into how those data center resources become available to the business.

DCA is more than just being able to spin up a VM quickly. It’s about using APIs to stitch together workloads across storage, network and compute for ITSM (IT Service Management), CMDB (Configuration Management Database), helpdesk, monitoring systems and asset management for automation across the data center.

DCA FUNCTIONALITY

The two most important features that enterprises should look for in a DCA solution are centralized management capabilities and support for heterogeneous systems in order to handle changing environments without compromising operational efficiency. DCA typically results in a time savings of 30% across internal data center teams.

DCA often includes automation for the following data center functions:

INCIDENT MANAGEMENT

DCA can often reduce the number of internal systems tickets – for example, monitoring file systems for less than 10% of free space – by at least 80 percent.

REQUEST MANAGEMENT

Requests such as user addition, temporary access, storage provisioning and virtual workload provisioning form a major part of a data center team’s day-to-day activities. DCA ensures easy integration with request management software, workflow engines, and identity management solutions.

CHANGE MANAGEMENT

Automation in change management can automate tasks such as disk replacement of enterprise storage arrays.

DISASTER RECOVERY AUTOMATION

A manual disaster recovery failover can require as many as 40 steps, which greatly reduces the ability to reach RTO (Recovery Time Objective). Automated disaster recovery executes these same steps with one click, enabling RTO and also reducing the risk of human error.

RELEASE MANAGEMENT

DCA helps automate the patching process, as well as the rollback to reduce time taken for preparation and execution of patch roll-outs.

CONFIGURATION MANAGEMENT

A configuration management database (CMDB) is often manually updated by change owners or administrators, introducing the risk of database inconsistency. DCA updates CMDB with real-time information.

VIRTUAL MACHINE MANAGEMENT

Automated lifecycle management for virtual machines includes automatic provisioning and decommissioning of VM templates.

AUTOMATED JOB SCHEDULING

Data center operators are usually entrusted with the responsibility of triggering jobs manually for applications like SAP or generation of end-of-day reports. DCA automates these functions so operators can focus more on data center monitoring.

PERFORMANCE MANAGEMENT

Automation of data centers can help in memory resizing of virtual machines or migrating data from a hot spot on the storage system, as well as triggering actions in case of performance degradation.

METSI ENGAGEMENT FOR DCA

Metsi provides a complete end-to-end engagement for DCA, from digital assessment to design and implementation, including ongoing advisory support as you move your DCA solution from pre-production into production.

Digital Assessment

Proof of Value

Pilot

Implementation

Mentored Deployment

Training

Support

Break Fix or Advisory

Managed Services

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